Peter Traynor, Service Desk Team Leader, ACT is the next employee in a short series of interviews where he tells us about his varied career history prior to joining the business, making the transition from life in the armed forces to one as a civilian and how working at Fujitsu has had a positive impact on both his working and personal life. Read his story below:
I have been working at Fujitsu for just over 13 months, starting off as a Service Desk Analyst and recently being promoted to Service Desk Team Leader. I am based at the ICT customer service desk in Mitchell, ACT. My typical day to day duties consist of managing my 12 person team, ensuring that they are adhering to their allotted time constraints and collectively that we are meeting our service level agreements.
Prior to making the move to Fujitsu, I have had an exciting and extremely varied career history, I worked in several industries including security and warehousing, before joining the defence forces when I was 27 as a Rifleman, where I served for six and a half years. I am still an active reservist.
I have to admit that I didn’t find the transition from military life to one as a civilian that difficult. The hardest part of the process was adjusting my expectations to suit the situation. My manager and the training team at Fujitsu were pivotal in helping me have a smooth transition, adjust to an IT environment and succeed in the role I’m currently in.
I love working for Fujitsu. What the company offers with regards to career development and training is unmatched across the industry. The people are another major contributing factor, overall a fantastic and extremely rewarding organisation to work for. I personally love being given the opportunity to recruit and train my team, watch them grow and move on to be successful in their relevant fields within the business.
Outside of work, I love to train, bike ride and bush walk. I am also an avid gamer who has dabbled in some programming. A career at Fujitsu allows me to enjoy all of these things in my personal life.
For more information on careers within Fujitsu Oceania, please visit: Fujitsu Careers.