What do Helsinki and Stockholm have in common with Melbourne?

Fujitsu World Tour 2015 Helsinki

Fujitsu World Tour 2015 Helsinki

Fujitsu World Tour 2015 Stockholm
Fujitsu World Tour 2015 Stockholm

 

 

 

 

 

 

What DO they have in common?

They are all stops on this year’s Fujitsu World Tour.  With only two weeks to go before the Melbourne event, we would like to share with you some footage from the events held so far. The Fujitsu World Tour 2015 started in Helsinki, Finland and then moved on to Stockholm, Sweden.

As you can see from the videos, we are setting up for a feature-packed program including international thought leaders, innovative technology delivering one of the region’s most comprehensive technology exhibitions.

The theme of this year’s event is Human Centric Innovation, which focuses on how technology can impact the way we live and work in an increasingly hyperconnected world.

If you are in any way responsible for contributing to your organisation’s ICT strategy, this conference will provide some valuable insight into what to expect over the next few years.  Our international thought leaders will present their insights on topics such as The Internet of Things and also give you a glimpse into The Future of ICT.

So if you are interested in finding out how ICT will impact the way we live and work, register now as there are limited places available for this exciting event.

Transition to enterprise mobility – a cultural change

Mobilizing1The focus of mobility and implementing an enterprise mobility solution tends to be on the technology itself. New devices, new apps, and ubiquitous secure access are all delivered through technology. However, the introduction of these technologies will fall well short of business expectations of improved productivity, collaboration and morale, without a parallel program of behavioural education and change management.

Fujitsu recognises that the delivery of IT capability must be fully integrated with a programme of business transformation if the target benefits and value are to be achieved. We work with clients to drive the change and can provide skills and advice to complement client’s own capabilities.

Our Transformation Framework
We think that the outcomes you should expect from a successful transformation are:

  • New ways of working have become “business as usual”.
  • Enhanced technology platform is an enabler of future business capabilities.
  • Your organisation recognises that the target benefits have been realised and that the contribution to your strategy and your future operating model have been achieved.
  • Your organisation now embraces change and further improvements are being actively sought.

We have strong underpinning capabilities in process improvement such as lean transformation, business change, organisation design and benefits realisation, as well as technology and applications. This is combined with deep functional expertise in HR, IT, procurement, customer experience and, finance and accounting.

For more information on Fujitsu Mobility go to: http://www.fujitsu.com/global/services/infrastructure/end-user-services/mobilize-workforce/

Citrix Announces Workplace Suite

Agile WorkingIn the age of mobility, businesses utilizing the Cloud can expect to become more agile, reducing the costs of provision and support of IT infrastructure, increasing productivity and fostering better collaboration – both in and out of the office.

While mobile innovation in the consumer sector is leading the way, enterprise IT is lagging behind, with each part of the business often driving specific solutions to meet their particular needs. However, organizations are now starting to recognize that an enterprise-wide approach to mobility is required if they are to maximize their return on investment.

In order to benefit from the mobile revolution, businesses need to evaluate the risks, wants and needs of their employees, whilst striking a balance between individual convenience and corporate control, addressing issues such as: collaboration, enterprise applications, automation, consumerization, and connectivity.

The announcement today by Citrix of the release of the Citrix Workspace Suite should give comfort to Enterprises contemplating a holistic, secure and integrated mobility solution. http://www.citrix.com/news/announcements/may-2014/workspace-suite-announcement.html

To quote Citrix “…this solution unites all content (apps, desktops, data, and services) for secure delivery to people in the way that best suits their working style.”

This is what a mobility solution is about – enabling individuals to be as productive as they can be by allowing them to work whenever, wherever, and on whatever device they need.

Powered by Citrix Workspace Suite, Fujitsu’s Mobility solutions delivers the right solution for the Enterprise. See here for more details on Fujitsu’s end user services and mobility solutions: http://www.fujitsu.com/global/services/infrastructure/end-user/

Do you really need the desktop?

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Charles Ponniah, Fujitsu’s lead architect for End User Services challenges the role of the desktop in the organisation…

With so much technology around us, there are plenty of questions for every CIO, IT Department and the end users themselves.

One major question that seems to be constantly asked is “Do you really need the desktop?”. The “desktop” here isn’t about the hardware workstation or PC that sits on or under your work desk. The “desktop” here is all about the familiar sight we all see once we’ve logged in past the “CTRL + ALT + DEL” screen and for some of us its that “cluttered” workspace with all our shortcuts, files, folders, music, pictures and anything we can get our hands on.

The “desktop” still has a part to play in the end user computing world and how we use our workstation today. Currently around 80% of applications require a desktop,  but in 2-3 years time this could reduce to as low as 30%.

This predicted massive percentage drop over the next 2-3 years has very much to do with the proliferation of the multitude of devices ranging from tablets, smartphones and “phablets (combining the feel of a tablet with the convenience of a smartphone).

The huge way in which end users make use of their smartphones and tablets at home is quickly being transferred to the workplace. End users expect the ability to work with these devices at work and the quickly changing technology landscape is fast becoming an enabler for these devices in the workplace.

The reason: people are using and want to use applications in their natural form, sized for things like the iPad with a smaller form factor, portability, responsive on touch screens, tablet ready and so on.

In today’s world the VDI word keeps getting repeated for the ability to deliver end user’s their workspace anywhere, anytime and from any device. But you’re still stuck with a desktop that appears hard to navigate on a small form factor device as mentioned above.

Enter the applications only workspace. Take away the desktop, the need to secure the desktop, the need to have shortcuts on your desktop or in your documents folder and the need to launch a start menu to launch applications.

Imagine a world where, you pick up your mobile tablet, scroll across your tablet screens and find an icon called Office Email, touch the icon to launch it and hey presto your working on your office email and happily responding to work emails, adding meetings, responding to meeting invites and so on. Then you look for an icon that says Office Browser, launch that and perform functions like approving time sheets, expenses and entering your timesheet for the day. The next thing is to launch an icon called Office Docs which then you proceed to launch a document called “Company Ideas – My review.docx”. You then type in your review, comments and corrections.

From the above, you’ve just done what you normally do by getting to a company office desktop but this time avoiding the need to go looking for the start menu or shorcuts to the programs, finding the shorcut you’ve created in a folder called “a million shortcuts” through launching Windows Explorer, to finding the shortcut to a word editing document and you do get the picture of how very quickly the “desktop” world will be replaced by the “apps” world. Continue reading

Testing Enterprise Mobility

ipadOne challenge for any IT project is to ensure that testing is performed efficiently and effectively. As with many things the goal is to try to find a happy balance. In this case ensuring quality without spending forever on the testing cycle. Before I go any further my intention here is not to dwell on V charts, and testing frameworks but rather to talk specifically about testing enterprise mobile applications.

 Key Considerations

  • Graphical User Interface (GUI)
  • Screen flow/workflows
  • Integration
  • Mobile device/s
  • Communications
  • Infrastructure
  • Security
  • Roll-out

GUI, Screens, & Integration

Certainly a lot of the focus when testing enterprise mobility should be the application, its screens, and integration. Involving end users early (when managed correctly) can really help to ensure that the screen flows work under real use scenarios. Often functions can be tested independently during the development cycle. Device Emulators/simulators on a desktop can help rapidly test while waiting for the infrastructure and comms to be put in place. If the mobile application works in an offline way then ensure to test for data conflicts, locks, and test the resolution process. How can the solution recover from an integration error?

 Mobile Devices

An important consideration that is sometimes overlooked is the wide variety of Mobile devices, models, operating systems, screen sizes, peripherals, and input methods that are being used in the solution. Don’t assume that everything that works on Model X will automatically work on Model Y.

Battery life – does your shiny new mobile application drain the battery flat in minutes? Is it using lots of CPU when decompressing or encrypting data? Does it constantly require communications or gps? Schedule some tests to simulate different levels of usage.

Communications

Communications (or lack there of) should be checked. What happens when halfway through a transaction the comms is lost. What happens if comms is slow or poor? I’ve seen some creative ways to test this. For example underground car parks, driving through dead spots, or using a Faraday chamber. When projects first move from simulators to devices they are often cradled or connected via Wi-fi. Ensure at some point to factor in tests based on real world communication scenarios.

Infrastructure

With infrastructure it’s often not possible to directly replicate the production environment. However it’s definitely worth looking at simulating traffic. Try running functional tests while ramping up the load and find out at what point problems occur. MEAPs often come with tools for capturing, simulating, and amplifying traffic.

Authentication & Security

Its obviously important to test the authentication and security mechanisms. Consider carefully how the authentication works and schedule appropriate testing. What happens when passwords expire or the user enters it wrong too many times. Some companies hire in specialists to attempt to compromise the system.

Roll-out

As part of the overall strategy consider using a technical go-live where the mobile application is put into production and tested without being used for real business. This may require assistance from the business to run through some transactions and then back them out. Once the technical solution is confirmed then one or two key users can be introduced to the solution. At this stage monitor the system thoroughly and adapt any changes as necessary. Once proven expand the user base gradually and ensure that performance is managed. On some projects it’s necessary to initially throttle the performance so that the first user group does not feel negatively impacted once the entire community is live.

Please let me know your thoughts and any addtional lessons learnt from testing enterprise mobile applications…