Hear from the Fujitsu Graduate Alumni – Hara Duckstein

Fujitsu Australia & New Zealand is a big supporter of Graduate Employment, with our Graduate Program receiving support from our CEO and executive team. Initiated in 2010, Fujitsu is proud to be developing the next generation of Australia and New Zealand’s talented young professionals through our comprehensive and practical program.

In this Four-Part Blog series, hear from Hara Duckstein, a member of the Fujitsu Graduate Alumni:

Was the Fujitsu graduate program rewarding in terms of developing your career?

In January 2013, I joined Fujitsu as part of the Service Delivery Graduate Program. I was exposed to key operational areas of the Managed Services business, both in Australia and abroad. I was placed into various business areas including the End User Services Group, Sales & Service Delivery and Project management which rounded my skills set and experience. Early on in the program, I was deployed onto a customer project and loved the direct engagement with our customers.

More recently I have worked as a Service Delivery Manager for one of our largest customer accounts. Day to Day, I led and engaged with a team of 70+ agents, engineers and managers in a matrix account across Australia, the Philippines and India.

What did you love most about the program?

The Mentoring and Buddy Programs were the best parts of the Graduate Program. I got to develop an extensive support network from Senior Leaders to previous Grad Alumni. Many of these individuals still provide guidance and support to me today. Engagement and exposure across our customer portfolio was also fantastic – as a Graduate I was quickly deployed into a customer facing role, which was an exciting opportunity to develop my Service Management skills.

What was the coolest experience you had within the Graduate Program?

The opportunity to network with the Senior Leadership Team at a dinner hosted by our CEO was a fantastic experience to build my internal network.

What was the biggest challenge you faced in the program?

Probably the biggest challenge was having limited IT technical knowledge. I studied a Bachelor of Business and had a background in Banking and Financial Services so I was nervous that I didn’t have a deep enough understanding about traditional IT systems and practices. IT acronyms are also another language which I’m still learning today!

Words of advice to potential graduates looking to apply…

Throw your hat in the ring! A lot of my success at Fujitsu has come down to having an open mind and putting my hand up for opportunities which were sometimes challenging and unfamiliar. It’s also incredibly important to bring a curious attitude and demonstrate enthusiasm for learning as a Graduate!

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Pictured above: Hara Duckstein has been with Fujitsu since 2013 and has since gained experience working across Service Delivery and Human Resources.

Hear from the Fujitsu Graduate Alumni – James Mattingley

Fujitsu Australia & New Zealand is a big supporter of Graduate Employment, with our Graduate Program receiving support from our CEO and executive team. Initiated in 2010, Fujitsu is proud to be developing the next generation of Australia and New Zealand’s talented young professionals through our comprehensive and practical program.

In this Four-Part Blog series, hear from James Mattingley, a member of the Fujitsu Graduate Alumni.

Was the program rewarding in terms of developing your career?

I started in the Graduate Program back in 2010. I was assigned to work in Managed Services working for John Koutsodontis (VP, Managed Infrastructure Services) Looking back on the program, it was a platform that enabled me to become a successful sales person within a great organisation. I have been fortunate to achieve Summit numerous times, (Fujitsu’s recognition of achieving or exceeding 100% of sales targets), I was responsible for managing the Victorian retail portfolio in Platforms and I’ve been lucky enough to be involved in the Future Leaders Program.

What were some of your day to day tasks within the grad program?

In the first 6 months, I spent most of my time learning about Fujitsu and the IT industry. I focused on aligning myself to a mentor that could assist with my learnings. I also started cold calling and working on a small lead generation campaign to better prepare me for dealing with objections and tricky customers. I also assisted in preparing and responding to tenders with senior sales people. This provided me with a hands on experience in understanding our value propositions. In the last 3 months of the program I was also assigned a small sales target which was great responsibility.

What was the coolest experience you had within the Graduate Program?

Our graduate group had four training sessions in Sydney. Whilst challenging, they also prepared me for life after the program. Working in ISS which is now the Platforms team was an exciting experience as it is such a fast past area of the organisation. Taking the lead on some smaller opportunities and receiving my first purchase order was also a memorable experience.

What was the biggest challenge you faced in the program?

Fujitsu was my first full time job after completing my degree, so adjusting to corporate life presented its challenges. The IT industry is full of acronyms and it was quite daunting sitting in meetings with Account Directors and customers struggling to understand what was being discussed. I ended up with a list of acronyms over the year that I had written down and understood which prepared me for my first year selling. You have to be proactive as a graduate!

Describe a Sales graduate in 3 words.

Future of Fujitsu.

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Pictured: Sales Specialist James Mattingley started with Fujitsu in 2010 and has since worked across multiple business departments.

 

Hear from the Fujitsu Graduate Alumni – Harry Shields

Fujitsu Australia & New Zealand is a big supporter of Graduate Employment, with our Graduate Program receiving support from our CEO and executive team. Initiated in 2010, Fujitsu is proud to be developing the next generation of Australia and New Zealand’s talented young professionals through our comprehensive and practical program.

In this Four-Part Blog series, hear from Harry Shields, a member of the Fujitsu Graduate Alumni.

Do you think the program has been rewarding in terms of developing your career?

I recently finished the Graduate Program and I can safely say it gave me invaluable exposure to multiple parts of the business that I would not have experienced otherwise. Access to executive staff, freedom to rotate through the sales department and other areas of the business has given me a strong foundation for my career. I have recently joined the Project Management team for the Federal Government. This change in career path was inspired by a 2 month rotation in Project Management during the graduate program – a direct example of what the graduate program offers and where it can take you!

What was the coolest experience you had within the Graduate Program?

The coolest experience I had with the grad program was going to a corporate sporting event with a senior salesman to host customers at our Fujitsu corporate suite at Olympic Park. It was a great experience to see how Sales relationships are built and maintained. It also sunk in that customers are just normal people like myself, so they were less intimidating to talk to later on.

What was the biggest challenge you faced in the program?

The biggest challenge was getting my head around the technology and all the acronyms! My degree at University was Marine Biology and Environmental Sciences, so being in meetings in the early stages and having limited knowledge of what everyone was talking about was tough. However, there was always someone willing to take the time to explain even the smallest detail to me.

What would you say to a potential Graduate looking to apply?

This is a truly phenomenal opportunity to start your career in the IT industry, what are you waiting for?

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Pictured: Harry Shields started as a Sales Graduate, recently finishing the program and moving into a Project Management role.

Fujitsu World Tour: Introducing our keynote speakers!

Ahead of our Fujitsu World Tour held in Auckland (20th June) and Melbourne (22nd June), we are eagerly awaiting the great insight to be provided by three key international speakers. The thought leaders presenting in Auckland and Melbourne are Ramanan Ramakrishna, Head of MIS Service Innovation and Portfolio, MIS Fujitsu, Yoshikuni Takashige, Vice President Marketing Strategy and Steve Walker, Asia Pacific CIO of DHL.

Ramanan Ramakrishna leads the ideation, establishment and go-to-market activities for Hybrid IT solutions and capabilities for Managed Infrastructure Services across Europe, Middle East, India and Africa (EMEIA). He focuses on driving digital transformation for Fujitsu customers, from design right through to delivery and he leads a strong team focused on designing highly innovative, industry-leading solutions which truly differentiates Fujitsu’s MIS business from our competitors. Ramanan works closely with customers, partners and analysts to shape the offerings, ensuring the company’s go-to-market propositions address emerging business needs and innovation trends. Ramanan joined Fujitsu in early 2016, bringing 25 years of experience within the ICT industry. With a background in infrastructure and digital consulting, delivery, operations and sales, Ramanan brings a practitioner approach to offering lifecycle management coupled with strategic thinking to tackle existing and emerging customer challenges. We are excited to welcome Ramanan to Auckland and Melbourne, and gain insights into delivering digital transformation.

 

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Pictured: Ramanan Ramakrishna

Yoshikuni Takashige leads the marketing strategy and portfolio management for Fujitsu’s entire products, solutions and services. He is responsible for the creation of the Fujitsu Technology and Service Vision (which sets out the Fujitsu vision and its thinking on how organisations can innovate by leveraging technologies) and actively drives development of Fujitsu’s digital business, globalisation and open innovation. Joining Fujitsu in 1984, Takashige-San has been involved in the development of numerous marketing telecommunications systems globally, including the development of new businesses in Asia’s emerging markets. For over ten years, Takashige-San has been working towards developing Fujitsu’s strategic partnerships with global enterprises such as Alcatel and Cisco. At our World Tour events, Takashige-San will be leading a thought-leading discussion on Human Centric innovation. “An approach to co-creating value for people by empowering people with digital technologies”Takashige-San described Human Centric Innovation at Fujitsu Forum 2016.

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Pictured: Takashige-San

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Fujitsu has launched the World’s Lightest 13” notebook

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Meet your light, yet very powerful business companion – the Fujitsu Lifebook U937!

This month Fujitsu has launched the World’s Lightest 13″ notebook, the new LIFEBOOK U937. With an all-day battery runtime and extraordinarily light design, it weighs only 799g in its lightest form - making it lighter than your average loaf of bread! The Fujitsu LIFEBOOK U937 is an ultra-mobile notebook for business professionals who are always on the move.

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Joe Ciardi, Product Manager Client Computing Devices at Fujitsu stated, “Through our focus on making innovative, reliable and human-centric products, Fujitsu has brought this extraordinarily unique laptop to market, which is unparalleled in terms of functionality and quality. Our exclusive product features a superior design, high security, excellent connectivity and convenient mobility. This, coupled with FAL’s superior service capabilities, will allow Fujitsu to establish a great value proposition and competitive advantage against any other reseller or vendor in the market.”

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Fujitsu World Tour 2017

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The preparation for the annual Fujitsu World Tour is heating up with this year’s event taking place in Auckland and Melbourne. This event is a global initiative that showcases Fujitsu’s innovative technology, services and solutions.

The theme this year is “Human Centric Innovation: Digital Co-creation. “Co-creation” is about bringing together previously unconnected fields of expertise to realise innovation and value creation at scale. This is central to Fujitsu’s partnership approach with its customers, partners and suppliers and becomes ever more critical in a digital world. It is for this reason that we are proud to announce Intel as the official event partner for Fujitsu World Tour globally. Further to this, we are also pleased to have our valued partners Microsoft, NetApp, Brocade and Schneider Electric also supporting this year’s event and providing further insight into co-creation and how human centric innovation is central to creating business value.

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Pictured: Palm-Secure technology is one of many innovative technologies that were showcased at Fujitsu World Tour in Sydney 2016.

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7 Must-Knows When Considering a Data Centre Solution

Aampliy_Blog_PRIMERGYInformation and communications technology downtime and delays are on average costing businesses $9000 per minute ($540,000 per hour) according to the Ponemon Institute. The financial services sector took top honours with nearly a million dollars in costs per outage.

But it’s not all bad news.

The cost of fixing the problem is relatively small, as a little investment in increasing the reliability of ICT will provide ROI by reducing productivity and revenue losses – and Investment in the Australian data centre services market is predicted to grow at a CAGR of 12.4% in the next 5 years.

This is essential in today’s fast world of big data which is leaving old ICT systems further and further behind. With Australian enterprises putting an increasing focus on scalability, standards, and security, legacy systems just don’t cut it. Combine this with the fact that companies are lacking the expert knowledge and services to keep up with swift IT advances and you have a landscape full of laggards, not leaders.

As such, one of the most challenging aspects faced by the CIOs is how to keep their IT strategy aligned with the business strategy, and their aged data centres upgraded and running with efficiency.

Improving overall data centre functionality and performance calls for modernising your existing data centre through the latest technologies, infrastructure and services. A data centre which is highly responsive, agile and sustainable, reduces operational costs, risk and is future proofed for expansion.

Your data centre has the potential to drive your business forward and help you be a leader in this fast-paced world. Here are our top 7 must-knows when considering a data centre solution:

  1. Scalability

One of the major benefits you can bring to your business with a robust data centre solution is the ability to add data storage capacity to meet your emerging business requirements.  This means you pay only for the capacity you need, knowing that you can easily scale to meet increasing data volume demands.

  1. Security

Maintaining the confidentiality, integrity and availability of information is critical to the success of your organisation. Place your information in a facility that offers state-of-the-art digital surveillance and security equipment for prevention of unauthorised access. Consider measures, such as biometric access points, 24-hour on-site security controls, integrated access management and CCTV systems.

  1. Reliability & High Availability

Reliability and high availability are not the same. For example, a reliable system that takes a long time to fix if something fails does not have high availability. Data centres that have both are those that are engineered to international standards of excellence ensuring appropriate controls are in place.

Keep these key national standards for data centre facilities in mind when looking at your options:

  • Information Security Management Systems (ISMS) ISO 27001
  • Government Security Standards
  • Environmental Management System ISO 14001
  • ITIL IT Service Management
  • ISO 9001 Quality System
  1. Energy Efficiency

Having reliable and high-performance computing power is a crucial aspect of running your business effectively and competitively. It is also highly energy intensive. In Australia, the NABERS Energy rating for data centres can help CIOs, IT Managers and tenants assess energy performance for an outsourced data centre reliably and as a comparison point with other data centres within Australia.

This provides a way for data centre energy efficiency to be externally validated against a standard by an independent government assessor.

  1. Services

Choose a flexible provider who can offer professional expertise, support and services as your business and circumstance change, including:

  • Co-location services
  • Add-on services – On-site services, such as remote hands and media management
  • Project services – Relocation, installation and consolidation from your premises or third party location into a managed data centre
  • Managed services – End-to-end delivery of services and support.
  1. Servers

Servers are the big users of energy in a data centre which is why you achieve greater efficiency by running those that consume less power but still provide best-in-class performance. Your data centre provider can run theirs, or you can supply your own for use in a facility, but it’s critical to opt for servers which will allow you to deliver at the speed your enterprise demands. Bookmark this reference to Fujitsu PRIMERGY servers as a good starting point.

  1. Location

If you’re considering a co-location data centre solution, the location of the facility (or facilities) you will use is an integral factor. If someone from your company will be upgrading or servicing your equipment when needed, you need easy access to this location. Another aspect to keep in mind when assessing locations is to investigate the likelihood of natural disasters and what redundancy operations are in place.

Keep pace with the world moving at a digital speed and be the leader, not the laggard. Fast track your data centre modernisation by understanding the key transformation factors.

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Hackathon 2016 – Where Ideas Become A Commercial Reality…

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In December 2016, Fujitsu Australia and New Zealand ran its first Hackathon. The exercise was a great opportunity for employees who would not normally work together, to join as a team and contribute ideas towards the commercialisation of a unique digital product. Over the course of two days, the 10 teams battled it out for prizes, utilizing the Fujitsu platform, RunMyProcess to develop their digital products and was an opportunity to demonstrate profound thought leadership.

Each team consisted of the following roles:

The Organiser – This is the team project manager, who is responsible for organising the team to help achieve its objectives. The Thinker – The ‘creative’ person who focusses on making the product appealing to customers. The Hacker – The strong, technically savvy team member that helps to bring the idea to life. The Capitalist – The person responsible for taking the idea to market and generating revenue. The Realist – The person who can manage the commercial aspects of the solution.

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David Quinlan – from Defence to the world of IT

David Quinlan, Programs Director, Success Engagement at Fujitsu, made the move from a Defence career to civilian life nearly ten years ago and has not looked back. In the next of our series of interviews, David tells us about his career history prior to joining the business, making the transition from life in the military to one as a civilian and how working at Fujitsu has had a positive impact on his working and personal life. Read his story below:

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“I have worked for Fujitsu coming up on 10 years and in a variety of roles within the government vertical, specifically within Defence. Starting off in the business as an Operations Manager (Service Delivery) to my current role as a Programs Director, Success Engagement in Defence, I manage three portfolios including IT service management, military platform integration and Defence joint simulation development. I never have two days the same, which is the beauty of my role, some of the key tasks involve portfolio management and trying to address the traditional ways of managing projects.

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The Sky Really Is The Limit!

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Fraser Corsan is no ordinary Fujitsu employee – he is recognized as one of the world’s most experienced wingsuit jumpers with over 16 years of experience. So what exactly is ‘wingsuit jumping’? Basically it’s the #1 extreme sport for adrenaline, speed, thrill and 3-dimensional freedom.

Corsan plans to smash the existing records of the highest altitude jumped, longest time flown, fastest speed and furthest distance, all made possible through Project Cirrus and Fujitsu. Corsan will be using innovative technology, developed by a team of industry specialists supported by Fujitsu.

It is crazy to think that 16 years ago, Corsan was one of only 15 wingsuit jumpers globally. In that time, he has flown the distance of New York to Mumbai, having jumped over 1300 times!

Corsan plans to raise A$1.62M for SSAFA – a charity close to his heart, having worked closely with the UK Armed Forces for the majority of his career. The hope is that these proceeds will provide support to volunteer caseworkers, welfare services for veterans and service leavers transitioning out of the forces.

Project Cirrus exemplifies the Fujitsu brand, evident through the power of innovative technology paired with human effort, to achieve revolutionary results.

 

What the short video below of Fraser’s wingsuit world records attempt.