Hear from the Fujitsu Graduate Alumni – Hara Duckstein

Fujitsu Australia & New Zealand is a big supporter of Graduate Employment, with our Graduate Program receiving support from our CEO and executive team. Initiated in 2010, Fujitsu is proud to be developing the next generation of Australia and New Zealand’s talented young professionals through our comprehensive and practical program.

In this Four-Part Blog series, hear from Hara Duckstein, a member of the Fujitsu Graduate Alumni:

Was the Fujitsu graduate program rewarding in terms of developing your career?

In January 2013, I joined Fujitsu as part of the Service Delivery Graduate Program. I was exposed to key operational areas of the Managed Services business, both in Australia and abroad. I was placed into various business areas including the End User Services Group, Sales & Service Delivery and Project management which rounded my skills set and experience. Early on in the program, I was deployed onto a customer project and loved the direct engagement with our customers.

More recently I have worked as a Service Delivery Manager for one of our largest customer accounts. Day to Day, I led and engaged with a team of 70+ agents, engineers and managers in a matrix account across Australia, the Philippines and India.

What did you love most about the program?

The Mentoring and Buddy Programs were the best parts of the Graduate Program. I got to develop an extensive support network from Senior Leaders to previous Grad Alumni. Many of these individuals still provide guidance and support to me today. Engagement and exposure across our customer portfolio was also fantastic – as a Graduate I was quickly deployed into a customer facing role, which was an exciting opportunity to develop my Service Management skills.

What was the coolest experience you had within the Graduate Program?

The opportunity to network with the Senior Leadership Team at a dinner hosted by our CEO was a fantastic experience to build my internal network.

What was the biggest challenge you faced in the program?

Probably the biggest challenge was having limited IT technical knowledge. I studied a Bachelor of Business and had a background in Banking and Financial Services so I was nervous that I didn’t have a deep enough understanding about traditional IT systems and practices. IT acronyms are also another language which I’m still learning today!

Words of advice to potential graduates looking to apply…

Throw your hat in the ring! A lot of my success at Fujitsu has come down to having an open mind and putting my hand up for opportunities which were sometimes challenging and unfamiliar. It’s also incredibly important to bring a curious attitude and demonstrate enthusiasm for learning as a Graduate!

hara duckstein

Pictured above: Hara Duckstein has been with Fujitsu since 2013 and has since gained experience working across Service Delivery and Human Resources.